HP Care Pack - Extended Warranty - 3 Year - Warranty

  • Part: 1188351
  • Model: U4860E


Always Available


When time is money, you can't wait for your device to be repaired next week - or even the next day. You need quick access to remote technical assistance - and if required, 4-Hour Onsite Service [1]. This service is available 9 hours per day during standard local business hours, and the standard local work week, excluding HP holidays.


Get back to work quickly: 4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response for your covered hardware, helping you to improve product uptime.

Troubleshoot remotely: HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.

Get fast onsite service: For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support on covered hardware products to return them to operating condition.


Remote problem diagnosis and support
4-hour onsite response
Replacement parts and materials included
Firmware updates for selected products
Escalation management
Access to electronic support information and services
  • General Information
    • Manufacturer
    • HP Inc.
    • Manufacturer Website Address
    • http://www.hp.com/au/
    • Brand Name
    • HP
    • Service Name
    • Care Pack - Extended Warranty
    • Product Type
    • Warranty

  • Service Information
    • Service Main Type
    • Maintenance
    • Service Characteristic
    • Parts & Labour
    • Service Description
    • 9x5x4 Hour
    • Provided Support
    • Repair
    • Parts Replacement
    • Hardware Support
    • Phone Support
    • Service Response Time
    • 4 Hour - Part & Labor
    • Service Location
    • On-site
    • Service Duration
    • 3 Year
    • Product Supported
    • HP Desktop Only